Digital Quality Audit – the facts:
- For all practice enterprises in Austria and South Tyrol
- At least 87,5 % of the criteria must be met
- The certification is valid for 2 years
Why do we need a quality audit?
As we know, everyone who spends money for goods or services wants to receive a certain level of quality.
In Austria there are about 800 practice enterprises. Referring to quality audits can ACT (Austrian Center for Training Firms) guarantee a minimum level of quality and continuous improvement in the Austrian practice enterprise-market.
Reasons for regularly quality audits (every 2 years):
- Learning and implementing from practical business processes based on digitalization, sustainability and social responsibility
- Continuous further development and quality improvement of the work in the practice enterprise
- Professional appearance of the practice enterprise
The quality audit is divided into the following core processes:
- Marketing and Sales
- Human Resources